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Why are Social Media Comments Important?

Kariphala

Jan. 21, 2019

Everyone wants to be recognized for any work done even if it’s positive or negative (not so much liked). Comments are very important on social media platforms . Many brands and individuals are now using social media to market and promote their businesses.
It’s vital for businesses to get feedback from their customers so that they know if their products or services are satisfying their customers’ needs or what they need to improve.
A quick response to your customers’ comments will start a conversation that will attract other readers to your business because they will feel like they are a part of something real.
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