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5 Nitty-Gritties You Should Know Before Adopting Safaricom PostPay

Billy KE

March. 11, 2020

1. A deposit is still mandatory
You will still be required to pay a deposit before signing up. The deposit is based on the plan of your choice and plans range from KES 1000 – 10000. Therefore, if you need the KES 1000 one, then you should have KES 2000 in your M-PESA. 
Of course, this is a deposit, so it will be refunded when you decide to opt-out.
2. Flexibility and no-expiry
This is one of the most important features of the new PostPay: users have the power to increase or decrease their limits, and can just leave the contract if they so wish. Safaricom has also made it easier to exit the product via the *544# access code, or through mySafaricom app. Also, similar to folks on prepay, PostPay bundles have no expiry.
3. No Storo Bonus
This extra credit feature has been around for years now: pre-pay customers have a credit limit that once met, it rewards the customer with double airtime for calls before midnight of that day. This will not be the case with PostPay because you have been allocated bundles based on your plan. Alternatively, you can say that Storo Bonus is a prepay product.
4. International calls to select countries
Some people have friends and family beyond the Kenya borders. The new PostPay seeks to make phone calls a hassle-free exercise for select countries, meaning the minutes bundled with any plan can be used to reach out to friends abroad, which in this case is limited to China, India, the US and Canada.
5. No multiple subscriptions
Users cannot purchase more than one bundle in a single month. Which begs the question…
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