Kylie Cosmetics is 'temporarily closing' its fulfillment center
March. 24, 2020
Kylie Cosmetics closes production after Kim's KKW brand also announced temporary closure of fulfillment center amid coronavirus pandemic
Kylie Jenner has revealed that shipping of her Kylie Cosmetic products has been temporarily suspended amid the coronavirus pandemic.
Kylie made the announcement following the enactment of the safer at home order in California which means that non essential workers must stay home.
The move comes after Kylie's sister Kim also revealed on Monday that the fulfillment center for KKW Beauty had temporarily closed.
'While our website remains available to accept orders, our fulfillment center cannot guarantee delivery dates at this time. Your order will receive top priority as soon as we can resume shipping.'
Any orders placed after March 16 would be refunded if customers chose to cancel, the message explained.
Her Kylie Skin range will still be shipping, however, as a post confirmed on Monday that the fulfillment center, at a separate location, remains open and is following 'all health and safety precautions'
It came after a similar message from KKW Beauty that it will be 'temporarily closing' its fulfillment center.
In a post shared to Instagram and Twitter on Monday morning, the brand wrote that the center’s closure comes in wake of 'current health orders in California ' introduced by Governor Gavin Newson to prevent the virus' spread.
'While this remains a difficult time for us all, we have been so inspired by all of the amazing support we are seeing within our community and would like to thank you for your patience and understanding,' continued the post shared to KKW BEAUTY’S 5million collective followers.
The cosmetics brand - established by Kardashian in 2017 - admitted that though their ‘website remains available to accept orders’ that the ‘fulfillment center cannot guarantee delivery dates at this time.’
‘Your order will receive top priority as soon as we can resume shipping.’
Customers who placed orders ‘on or after March 16’ will now be allowed to ‘cancel unshipped orders at any time for a full refund,’ due to an update in the KKW BEAUTY return policy.
Though the fulfillment center will be closed for the foreseeable future, the brand’s customer service team will still be available via email and will be personally reaching out to customers directly affected by the closure.
‘We will continue to keep you updated via email and on our Instagram, Twitter, and Facebook, and look forward to continued sharing of beauty tips, tricks, and KKW BEAUTY content with you.’
'Sending best wishes for your health and safety. Love, KKW BEAUTY,' the post concluded.
Shortly after the announcement, the 39-year-old makeup mogul took to her personal Twitter page to inform her fans just how she plans to help families in need during this devastating time.
'As a mother, helping families in need during this time is especially important to me,' she began.
Kardashian is mother to daughter North, six, son Saint, four, daughter Chicago, two, and son Psalm, 10-months. She shares her four beautiful children with her rapper husband of six-years Kanye West.
'@baby2baby is on the ground providing essentials to children and families impacted by COVID-19 and are working around the clock to get them diapers, blankets, hygiene products, school supplies and more.’
Baby2Baby - established in 2012 - is a non-profit charity organization that provides impoverished children from 'ages 0-12 years.'
According to Kardashian, her intimates line SKIMS will be ‘restocking our most-loved Cotton collection and donating 20% of the drops profits’ to the charity’s COVID-19 Emergency Response Program in order to ‘support their mission to provide basic essentials to children and families in need.’
In conjunction with the thoughtful posts, Kardashian attached a picture of herself donning the Cotton collection in its white variant.
In the snapshot, the mother of four can be seen sprawled out on her couch with a landline phone pinned to her ear.
California Governor Gavin Newsom effectively banned residents from socializing outside their homes during a press conference last week.
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