Severn Trent: 'High demand' leaves thousands without water
Jun. 01, 2020
Thousands of people have been left without water because lockdown and the warm weather have led to a surge in demand, a supplier has said.
Severn Trent Water said its reservoirs were 85% full but it could not treat and pump the water out fast enough to meet demand.
About 2,000 homes across the Midlands have been affected.
The firm urged customers to stop using sprinklers and pressure washers to ensure there is water for hand washing.
People in Wolverhampton and Stafford reported being without water or having low water pressure since Thursday.
There are also reports of problems in Nottinghamshire, Leicestershire, Warwickshire and Shropshire.
Severn Trent said the combination of the weather, low rainfall, and more people working from home had led to a "big increase in demand".
Across the Midlands households were "using hundreds of millions of litres more than they usually do", the firm said.
A Severn Trent spokesman said: "Last week we hit our biggest ever demand which was about 20% more than the week before.
He added: "We've ramped up production of treated water to record levels in response, but we'd love it if everyone could ditch the sprinklers and the pressure washers to make sure there's enough water for the great hygiene we all need at the moment."
John Eccleston, 45, lives in Essington, south Staffordshire and said his supply had been intermittent since Thursday with no water available at all in the evenings.
"You turn the tap on and it's just air," he said.
"We can manage, but we're more concerned about the vulnerable."
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Cllr Adam Hicken, from Walsall, said his entire ward area had been affected.
"The local Aldi store has run out of water as it did on Friday night because everyone's buying bottled water," he told the Local Democracy Reporting Service .
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