Abuja Electricity Distribution Company (AEDC) has informed its customers of one of the ways to identify their tariff band classification.

PlatinumPost reports that the Nigerian Electricity Regulatory Commission, on Wednesday, approved an increase in the electricity tariff for customers under the Band A classification who enjoy 20 hours of daily electricity supply.

But responding to an inquiry by PlatinumPost on specific areas that are classified as Band A in Abuja, AEDC said such information is not for general knowledge but directed a visit to the website of the company for information on individual customer.

“Please be informed that this information is not for general knowledge. However, if you want to know yours, please click on the link; abujaelectricity.com to check on your tariff band. S.A,” AEDC said in an X message to the PlatinumPost reporter on Thursday.

A visit to the site shows that customers can check their tarrif band by clicking on Customer Service, then proceed to Check Tarriffs and enter a meter number to know the classification.

Meanwhile, AEDC has apologised to its customers over the wrongful billing of the new tariff rate.

The firm attributed the development to a system glitch.

This was disclosed in a tweet via the company’s X handle on Thursday.

In its apology message, the AEDC noted that some Band A customers were wrongfully charged while recharging their meters, while former Band A customers who had been downgraded to Band B were charged the new tariff of N225 per Kilowatt Hour.