Back
After Zenith Bank, Another Nigerian Bank Announces Network Issues, Advises Customers
Oct 3, 2024
In what seems to be a wave of disruptions, First Bank has apologized to its customers for network challenges
This comes just days after Zenith Bank experienced similar issues following an IT infrastructure upgrade
Nigerians are increasingly relying on electronic channels to carry out transactions, and banks are investing in improving their infrastructure
Legit.ng journalist Dave Ibemere has over a decade of business journalism experience with in-depth knowledge of the Nigerian economy, stocks, and general market trends.
First Bank of Nigeria has issued an official update concerning ongoing service disruptions on its mobile banking platform, FirstMobile.
In a statement shared with customers on Tuesday, the bank apologized for the inconvenience caused and reassured users that its technical team is actively working to resolve the issues.
The service disruption, which has left customers unable to carry out transactions via the FirstMobile app, comes when many Nigerians rely heavily on digital banking services for their day-to-day financial activities.
First Bank statement reads:
"Service Update on FirstMobile. We sincerely apologize for the inconvenience you have been experiencing on our FirstMobile platform.
"Please be assured that our team is actively working to resolve the issue as quickly as possible.
3Shares
0Comments
6Favorites
5Likes
No content at this moment.