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Tesco has apologised after mistakenly informing some Clubcard holders that they had been awarded 10,000 points. The mix-up relates to a past promotion offering £100 in Clubcard points for booking an easyJet holiday using Clubcard vouchers, which ended in April.

An erroneous email was sent out to certain customers, suggesting they had benefited from the deal despite not participating. Disgruntled shoppers expressed their annoyance on social media.

One customer who had wrongly been told they would get the points said: "You'd have thought Tesco would have chucked in at least 10 free points for the confusion and disappointment caused." Another posted a screenshot of the email they had been sent informing them on the mistake, asking if it was a scam message.

In response, Tesco clarified: "I am sorry to advise that this is a genuine email and we did accidentally send an email adding that 10,0000 points had been credited to your account. But this is a mistake, hence the above email you have received. I'm sorry for any upset caused."