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Hays Travel are offering Brits full refunds on certain holidays this summer if they change their mind about going
Jul 8, 2020
BRITS who are unsure whether to go on holiday this summer are being offered the chance to cancel their trip up to six weeks before they go with one travel agent.
Hays Travel have launched their “Peace of mind guarantee” on package breaks.
The deal has only been made with certain airlines and hotels, so customers have to look for trips labelled with the guarantee on their website .
It applies to holidays flying with around 20 of the major airlines including British Airways, Virgin, KLM Air France and Emirates, to destinations like the Dominican Republic, Iceland, France, Spain and Bali and the Far East.
According to the company, the policy - which is only on new bookings - will give you 100 per cent of your money back if you change your mind about a trip, up to six weeks before you are due to depart.
Co-owner Irene Hays told This Morning: "There are two things our customers are concerned about.
"First one is the health and safety and the second is the financial security so what we decided to do was introduce a peace of mind guarantee on selected holidays.
"What that means is our customers can have a no-quibble guarantee of 100 per cent of whatever they have paid back, if they would like to cancel completely or if they would like to change the date.
"As long as they let us know six weeks before they are due to travel."
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