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Coronavirus: Reassurance over tracer scam potential
May 30, 2020
The risk of scams is being factored into the work of the new coronavirus testing and tracing system.
Health Secretary Jeane Freeman said people were "alert to the risks" and revealed tracers would not ask for personal data such as medical history.
Tracers will mostly text or call people who test positive with coronavirus and ask who they have had contact with.
Any of those contacts deemed at risk of infection will be told to isolate for 14 days, even if they are not sick.
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The Scottish government said the tracers would always introduce themselves, state the reason for their call and would always identify the person they had contacted by name.
The only information people will be asked for is the their movements and who they have been in close proximity to.
Tracers will not ask for personal information or attempt to sell anything to those they contact.
Once contacted, people will be expected to self-isolate for 14 days, and they will only be told the person they have been in touch with who has tested positive for Covid-19 if that person agrees to have their details revealed.
How will test and protect work?
Image copyright Scottish government
Ms Freeman said: "Contact tracers will be supported by software which builds on a tried and trusted platform and will allow us to securely carry out this work on a much larger scale than has been necessary until now.
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