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Expert engineers reveal the 4 common faults they're often fixing in Dyson vacuum cleaners – and how you can avoid them happening to yours
Mar 11, 2025
Empty your Dyson often, remove wrapped hair, and never vacuum anything wet
For decades, Dyson vacuums have been banishing all manner of dust and dirt from our homes. They're certainly among our favorites here at Homes & Gardens, and from the 200+ hours I've spent testing vacuums, it says a lot that I only use a Dyson in my own home.
But even the best-of-the-best can break sometimes. I spoke with vacuum engineers who repair and service the best Dyson vacuums every day to find out what the most common issues are, and how to adjust your cleaning habits to prevent them from happening to yours.
The 4 most common Dyson faults vacuum engineers fix
1. Battery issues
Batteries not charging or reaching the end of their lifespan is one of the most common issues Dyson owners need fixing. Jade Gillham, owner of Avon Domestics, a vacuum repair store that fixes Dyson vacuums almost every day, explains, 'When I say we do a lot of batteries, that’s because the Dyson cordless is probably the most common Dyson out there. It is a bit like a laptop, after four or five years, it could do with a new battery.'
All of the best cordless vacuums, Dyson or not, will run into this problem as it's an unavoidable aspect of using a rechargeable battery. Jon Bright, field service engineer at Brights Vacuum Specialists, elaborates, 'You’ll get half an hour when it’s new, then it will whittle down to 10-15 minutes, then it will be a very short time, then it’ll need replacing.'
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